Contagion émotionnelle facteur modérateur de créativité et de performance de groupe au travail?

Delphine van Hoorebeke (1)

1 GRM - Groupe de Recherche en Management - EA 4711

Understanding the impact of the social processes in the working groups becomes an essential managerial interest, given the organizational trend to turn more to the collaborative work, coworking or community of practice. These shared social processes try to favor the performance and the dynamics of the team, the communication and the commitment of the employees. The diffusion of the emotions in a group is an intrinsic characteristic of the existence of a group (Sandelands and Clear St, 1993, p. 445). That is the reason why this paper studies the link between positive emotional contagion and performance, and creativity of the group. The results show that emotional contagion facilitates group' performance. Creativity seems to need heterogeneity of the group as an additional factor to be linked with positive emotional contagion.

Mots clés: group' perofrmance; emotional contagion; group' creativity

Domaines: Neurosciences; Psychologie; Gestion et management; Sociologie

Delphine van Hoorebeke. Contagion émotionnelle facteur modérateur de créativité et de performance de groupe au travail?. 9ème Université de printemps de l’IAS, Institut International d'Audit Social, May 2007, Moscou, Russie. ⟨hal-01120921⟩